Paragon Technologies, a SunSource company, specializes in providing world-class service, repair and re-manufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries. https://www.paragontech.com/
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Responsibilities- Manage and organize the department to achieve goals of growth, service excellence and increased profitability.
- Assign jobs to technicians.
- Answer status request from customer service/customers/ and the sales team.
- Monitor the technicians’ hours to meet the current workload.
- Verify all technicians are on time and performing duties during hours of operations.
- Manage and ensure that the servomotor and servo valve techs are able troubleshoot, repair, and test all types of AC/DC servo motors, servo valves, proportional valves.
- Set up repair and test procedures for new repair items.
- Maintain a clean and safe work area.
- Participate in continuous improvement through training and associate development.
- Confer with other supervisors to coordinate operations and activities within or between departments.
- Ensures safety rules and safe work practices are followed throughout department.
- Perform yearly performance reviews with all direct reports.
- Enforce policies and procedures
- All other duties as assigned.
General Education, Knowledge and Experience- Experience – 8+ years of experience in managing a servomotor production, or servo valve production, industrial repair, and service industry preferred.
- Able to read and troubleshoot electrical and hydraulic schematics.
- Willing to travel to other Paragon locations and customer sites.
- Able to work weekends and answer after hours calls from account managers and customers.
Core Competencies- Attention to Detail: Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
- Technical Expertise: Applies and improves extensive or in-depth specialized knowledge, skills and judgment to accomplish a result or to serve one’s “customers” effectively. (Customers can be co-workers, pears or management as well as external consumers or a service.)
- Teamwork: Developing constructive and cooperative working relationships with others, and maintaining the over time. Using appropriate interpersonal styles and methods to inspire and guide individuals (or a team) toward goal achievement: modifying behaviors to accommodate the tasks, situations, and people involved.
- Resolving Conflicts and Negotiating with Others: Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Problem Solving/Analytical Thinking: Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary.
- Follow-Up: Establishing procedures to monitor the results of delegations, assignments, or projects; taking into consideration the skills, knowledge, and experience of the assigned individual and characteristics of the assignment or project.
- Initiative: Asserting one’s influence over events to achieve goals; self-starting rather than accepting passively; taking action to achieve goals beyond what is required; being proactive.
- Planning and Organizing (Work Management): Establishing a course of action to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources.
- Drive for Results (Work Standards): Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement.
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https://www.paragontech.com/ www.sun-source.com
We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-VERIFY E-Verify Participation Poster English and Spanish (uscis.gov). If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.
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