The Field Quality Manager is responsible for developing, executing, and governing the overall Field Quality Management Program for the Mission Critical team. This role provides leadership and technical oversight to a distributed team of Quality Assurance Technicians, ensuring all equipment delivered, installed, and prepared for energization meets the project Quality Plan, OEM requirements, and industry codes/standards.
The Quality Manager serves as the primary owner of quality policies, inspection processes, NCR management, documentation workflows, and cross-functional collaboration with construction, engineering, commissioning, and vendor teams. This individual ensures a consistent culture of “zero-defect” installation quality across all projects.
Quality Program Leadership
· Develop, maintain, and enforce project-level and company-level Quality Plans, procedures, and inspection standards.
· Lead a team of Quality Assurance Technicians performing receiving inspections, mechanical completion verification, and field QC activities.
· Establish performance metrics, inspection checklists, and training programs to elevate field quality consistency.
Project Execution Oversight
· Review and approve inspection workflows for BESS containers, battery racks, inverters, transformers, switchgear, telecom cabinets, and auxiliary/BOP systems.
· Ensure field inspections comply with NEC, IEEE, NFPA, UL 9540/9540A, NETA, ISO/IEC, and applicable utility requirements.
· Coordinate with construction managers and OEMs to ensure installation quality prior to commissioning and energization. Non-Conformance & Corrective Action Management
· Oversee NCR (Non-Conformance Report) processes, including initiation, root-cause analysis, corrective action planning, verification, and closure.
· Serve as the escalation point for major deviations, repeated defects, or supplier quality issues.
· Ensure corrective actions are documented, traceable, and completed prior to project handoff.
Reporting & Quality Governance
· Own the project quality documentation structure, including receiving inspection reports, punch lists, redlines, photographic evidence, and audit logs.
· Conduct periodic quality audits at project sites to validate adherence to standards and process controls.
· Deliver quality performance summaries to leadership and participate in readiness reviews and pre-energization quality gates. Cross-Functional Collaboration
· Work closely with engineering, construction, EPC partners, and commissioning teams to resolve quality issues efficiently and professionally.
· Interface with vendors on equipment manufacturing defects, warranty claims, and quality improvements.
· Champion continuous improvement initiatives across installation, inspection, and documentation processes. Team
Development & Leadership
· Train new and existing QA Technicians on inspection techniques, documentation practices, and safety requirements.
· Mentor technicians to improve their technical accuracy, reporting consistency, and field communication.
· Manage staffing, scheduling, and deployment of QA personnel across multiple simultaneous project sites.
Qualifications Required
5+ years of experience in QA/QC, commissioning, construction quality, or field engineering within:
- Utility-scale BESS
- Solar
- Gas/thermal power plants
- High-voltage industrial environments
- Data centers
Strong ability to interpret electrical and mechanical drawings, submittals, one-lines, and installation manuals.
Proven track record leading field quality teams or multi-site inspection programs.
Deep understanding of NEC, NFPA, IEEE, UL, ISO/IEC, and utility standards.
Ability to travel 50–80% to active project locations.
Preferred
Experience with UL 9540/9540A requirements specific to BESS installations.
Background in commissioning, EPC oversight, or owner’s representative roles.
Certifications such as: ISO 9001, Lead Auditor, NETA, PMP, OSHA 10, 30 or 510
