Come join VisitorsCoverage, one of Silicon Valley's most successful InsurTech companies, certified as a Great Place to Work®!
We are seeking a full-time, HR Generalist to join our HR team. This is an excellent opportunity for a Mid-Career professional eager to further develop their HR experience and gain invaluable hands-on HR experience working within a small HR team.
This is an Mid-Level position and a minimum of 2-3 years of HR experience is required. We offer strong long-term growth potential, with dedicated mentoring and training, and opportunities for expanding HR responsibilities and advancement within the company.
In this role, you will support all day-to-day HR operations, serve as the first point of contact for employees and managers, assist with onboarding/offboarding procedures, collaborate on hiring needs, manage our ATS and HRIS System, maintain HR policies and process documentation, support mandatory licensing renewals and compliance, and assist with coordinating occasional offsite company events. You will work closely with our HR/People Operations Manager, who is committed to assisting with further developing your HR skills and experience based on your career goals.
We are located in Santa Clara, California, and are looking for local candidates only. Must be legally authorized to work in the U.S., no sponsorship will be offered.
If you thrive in a dynamic, fast-paced environment, excel in organization and multitasking, and are eager to make a substantial impact and introduction into your HR career by gaining valuable hands on experience and with a dedicated mentor to support your growth within an outstanding company, we highly encourage you to apply.
What We Do:
VisitorsCoverage is an Insurtech company, located in the heart of Silicon Valley, revolutionizing the way travelers search, compare, purchase, and manage their travel insurance. Imagine a place where buying travel insurance is as easy as ordering an item from your favorite online retailer. You know exactly what the benefits are and what each word on the coverage document means, and you are able to zip through the checkout process. We are obsessed with simplifying Travel Insurance! We wake up everyday thinking of new ways to meet the same expectations that users have from their online retailers and delivery or streaming services. We are a team of people who counter the thought that insurance is boring and love the challenge of delighting our users at every step of their decision-making process.
Required Skills:
- Ability to maintain confidentiality at all times and handle sensitive employee information with professionalism and discretion. Must possess a high level of trust and integrity at all times.
- Strong interpersonal and communication skills, both written and verbal; strong organization skills, attention to detail, ability to multitask, and a strong problem solver.
- Strong work ethic with a self-starter mindset and persistent in achieving objectives to support the company's business goals. Excellent time management skills with a proven ability to meet deadlines.
- Must be extremely reliable, resourceful, and able to provide consistent support to employees and managers.
- Familiarity and prior experience with HR software systems and tools (e.g., HRIS platforms or ATS Systems) is required; eagerness to quickly learn and grow with the HR field and support the HR manager with HR and administrative tasks is a must.
Key Responsibilities:
- Ability to perform a wide variety of HR, operational, and related clerical tasks; such as formatting company laptops, conducting onboarding/offboarding procedures and managing system/access setup and deactivation.
- Serve as the first point of contact for all day-to-day HR-related inquiries and provide HR Guidance/Support to employees, as needed.
- Serve as the primary admin for our company platforms, such as Google Workspace, Slack, 1Password, GrubHub, etc.
- Manage Recruitment process using our ATS (Workable); collaborate with hiring managers to support efficient recruitment practices; draft and post job descriptions, schedule interviews, and manage candidate pipeline.
- With the guidance of the HR Manager, serve as an advisor to Managers/Directors and the CEO, as needed in order to mitigate potential legal risk and to protect the company at all times from any potential liability.
- Support benefits administration processes; initiate performance review cycles, conduct background checks, I-9 verifications, professional references, and employment/education verifications; audit and ensure completion of legally required compliance trainings.
- Continuously look for opportunities to automate and improve HR, Admin, and Business Operations processes, and ensure all process documentation remains up to date.
Required Qualifications:
- 2-3 years of experience working in an HR or People Operations position is required.
- Associate’s or Bachelor’s degree in HR, Business, Sociology, or related field in required.
- A strong passion for developing a long-term career in Human Resources and stay within the company long term is required for this role.
- Foundational or general knowledge of Federal, CA State, and Local labor laws, as well as HR best practices is required.
Preferred Qualifications:
- Prior experience working in a fast-paced, tech-driven professional environment is a plus.
- Basic understanding of IT support; including formatting company laptops, downloading software applications such as Slack, 1Password, Google Workspace Administration and/or performing basic troubleshooting is a strong advantage.
- In addition to prior experience working in HR, experience working within Office Administration or Business Operations is a plus.
- 100% company paid individual medical, dental, & vision insurance coverage
- Pet insurance
- Paid parental leave
- 401(k) retirement plan
- Paid time off for annual charity or volunteer work
- Generous Paid time off
- Fitness/Wellness gym stipend
- Great work-life balance
The pay range for this position is $28- $36 per hour, but is depending on education and experience level.
