This role is one of shrewd attention to detail. This position has a diverse range of responsibilities. We are seeking someone who can work independently, lead, and work in a team setting with daily tasks in a fast-paced warehouse environment. You are autonomous in nature. You should love where you work. Shinesty is about not taking life too seriously and being the most ridiculous version of yourself. Our clothing allows people to be completely expressive and bring hilarity to every situation, and you have the opportunity to have an integral role in supporting our mission. Shinesty sells clothing that likes to party. The kind that turns heads and starts conversations. We’re growing fast. And we are going to become the most fun, most loved brand in the world. We take our work seriously, but not ourselves.
Essential Duties and Responsibilities:
Operations Specialist will hold a crucial role in ShinestysShinesty's order fulfillment, inventory management and inbound logistics. Below are the essential functions and priorities of this role. This list is intended to be comprehensive but not exhaustive:
- Replenish inventory
- Frequently count and verify product accuracy
- Move product physically, electronically, and accurately from one location to another
- Assist receiving with inbound logistics as required
- Maintain a clean and organized work environment
- Guide and coach employees as deemed necessary
- Stellar and proactive communication intra and inter-departmental
- Aid with other tasks as required by supervisors and/or managers
- Ready to learn and increase levels of responsibility in Netsuite
- Act with integrity, honesty and knowledge that promote the culture, values and vision of Shinesty.
- Maintains 99.99% order fulfillment accuracy through excellent team task management.
- Maintains a calm demeanor during periods of high stress or unusual events to keep operations running successfully and to set a positive example for the team.
- Anticipates bottlenecks and team needs by constantly evaluating the environment.
- Use data to drive decisions and focus of the team to reach daily, weekly and monthly goals.
- Proactively problem-solves with ease and confidence.
- Assists with team member training by positively reinforcing successful performance and giving respectful and encouraging onboarding and ongoing training as needed.
- Creates a positive learning environment by providing clear, specific, timely, and constructive feedback.
- Contributes to a positive team environment by recognizing alarms or changes in employee morale and performance.
- Adapting and Informing the team to the daily game plans to motivate and continue to drive the team to operational excellence.
- Makes decisions with customers top of mind for a legendary customer experience.
- Develops positive working relationships with team members by understanding and addressing individual motivation, needs, and concerns.
- Utilize operational tools and continuous improvement to achieve operational excellence.
- Thrives in a fast paced environment.
- Accurately identify and receive incoming shipments
- Ensure compliance with safety codes, policies and procedures of Shinesty and standards established by OSHA
- Ready to learn and increase levels of responsibility
- Be the hardest working, most bad-ass, chillest of the wiliest person in your class.
Education and Experience:
- You must have a high school diploma or equivalent
- 6+ months warehouse or production experience
- 6+ months experience with RF-Smart and Shinesty Shipping App (or similar programs)
- Forklift Certification
- 6+ months experience managing a team
- 6+ months experience with a WMS
Physical Demands:
- This position will require long periods of standing
- Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear.
- Lift and/or move objects up to 49lbs.
- Frequently required to sit, climb, or balance.
- Specific vision required for this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust and focus.
- Ability to operate forklift or similar lift for long periods of time throughout shift
Requirements and Skill Sets:
- Computer literate
- Ability to effectively communicate with English and/or Spanish speaking teammates and supervisors
- Strong attention to detail & self-motivated
- The ability to efficiently navigate through an app-based handheld (similar to a cell phone)
- Ability to work in both independent and team settings
- Understand data sets to organize daily priorities and lead the team accordingly.
- Calm and collected while resolving issues.
- Competitive Wage Base: $35720-$42300
- Additional Uncapped Weekly Incentive Payouts Potential
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
