R. G.

Skills

• Six Sigma Core Green Belt
• Quality Assurance & Control
• Safety Management Systems
• Regulatory Compliance (OSHA)
• Data Analysis & Reporting
• Team Leadership & Training
• Root Cause Analysis
• Lean Manufacturing-Problem solving
• Blueprint Reading
• Hands on use and aptitudes of precision measurement devices
• 5S Reasoning to determine root cause analysis and implement continuous improvement solutions.
• Supervision/Resource Management-Interviewing, coaching, delegation
• Technologically proficient-MS Office including Word and PowerPoint.

About

After spending the majority of my career in Quality Control within the manufacturing sector, I’ve come to realize something deeply important: my passion lies in people. I am looking for a career that aligns with my values and goals. Please view my profile and if my skillsets and experience match your company. If I do not possess experience in your industry but have skills you need, I'm always willing to learn a new trade or skill, that's what life is about learning and new experiences! Send a message


Over the years, while working full-time in quality roles — most recently at Riley Gear after relocating to Florida — I also held part-time positions that brought me closer to what truly drives me: delivering memorable customer experiences. From catering elegant events with World Plate in the Palm Coast and Saint Augustine areas to serving and bartending at live music venues like Rapids Theatre and Mr. M’s in Niagara Falls, I’ve built a 20+ year foundation in the service industry — one shift, one guest, and one unforgettable moment at a time.


These experiences weren’t side jobs. They were windows into a career path I now want to fully embrace.


Customer Service is My Craft


Whether I was bartending at a packed event or working inside sales with direct customer contact, I’ve learned that success in any industry comes down to listening, adapting, and responding with care. My time in Quality Control taught me discipline, attention to detail, and a commitment to excellence — all of which translate seamlessly into hospitality and service.


I Bring Versatility and Heart to the Table


From Fasttrack at the Daytona Speedway to Solidays Restaurant in Wheatfield, NY, I’ve thrived in fast-paced environments where flexibility, communication, and grace under pressure are everything. I hold multiple certifications including ServSafe Alcohol (2024), Bartender & Barista Training (2021), and CARE from AHLEI — all part of my commitment to professionalism and safety.


Looking for More Than a Job — I’m Seeking Purpose


Now, I’m actively seeking a full-time role in the service or hospitality industry with a company that values people, growth, and possibly even travel. I'm open to relocation and ready to bring my passion for great service to a new team — one where I can grow, learn, and make a meaningful impact.


Whether it’s managing events, delivering excellence in customer service, or contributing behind the scenes with my detail-oriented mindset — I’m ready to take the next step. I believe every customer interaction is an opportunity to brighten someone’s day, and I’m excited to build a career around that belief.


If your organization is looking for someone with hands-on experience, a strong work ethic, and an unwavering dedication to customer satisfaction — let’s connect. I’m open to conversations, opportunities, and exploring where this next chapter might lead.


Let’s connect