As a member of the Operations team at OnLogic, you have a quality mindset and will work hands-on with the team playing an integral role in scaling the manufacturing of our state of the art industrial computers. This is a new role with room to make a significant impact. You will help us develop the tools and processes needed to improve efficiency, while increasing the quality and reliability of the computer systems we build.
You thrive in a fast paced environment and are practiced in working with teams to prevent Operations down time, ensuring that our customers receive their orders on time. You take a hands-on approach and actively identify continuous improvement opportunities.
On an average day, you'll...
- Prevent Operations downtime and respond to escalations enabling quick restart of production and follow through with root cause and solution implementation.
- Validate new product readiness for production.
- Improve production and test processes for effective manufacturability.
- Create process documentation, training, and operating instructions as appropriate.
- Implement test automation tasks and develop new processes.
- Provide support where needed to keep operations running smoothly, including assembling, testing, troubleshooting, and repairing customer returns.
- Responsible for customer escalations related to production quality issues.
- Collaborate with cross functional teams and deliver on continuous improvements in product quality and the efficiency of our production processes.
The team you will be joining:
Our Operations team is responsible for building, testing, packaging and shipping OnLogic technology around the world. Their tireless attention to detail, and commitment to quality lets us boast about how reliable and configurable our systems are. Members of the Operations team cross-train on multiple disciplines to provide us with unparalleled staffing flexibility and the capability to react to any production demand. Always living up the way we work through continuous improvement and process optimization, Operations is where project plans and technical specifications become a reality. Roles on the Operations team include computer production, hardware testing, fulfillment services, supply chain management, product and process quality, production engineering and technical support.
- Learn more about Life at OnLogic.
- 5+ years of experience as a production/process/manufacturing engineer or similar responsibilities.
- Knowledge of manufacturing processes, fabrication methods and test design.
- Experience with computer and software troubleshooting in both Linux and Microsoft OS environments.
- Prior management experience is a plus.
- Drive efficiency in troubleshooting and root cause analysis for production issues.
- Project management skills to help prioritize and execute multiple projects and responsibilities simultaneously.
- Collaborate with all levels and functions, both internal and externally.
- Ability to occasionally work off production hours.
- Degree in Computer Engineering, Industrial Engineering or related Fields.
Who we're looking for:
You are driven by the need to deliver customer satisfaction and understand that minutes count when production is stopped. You enjoy the challenge of making it possible for our production team everyday, with a positive attitude of “yes we can.” Your creative nature helps you find new ways to think about old and new problems alike.
Who we are:
OnLogic is growing, and we want to give you the same opportunity to grow in your career! We design and manufacture specialized computers and hardware solutions for companies all over the world, helping them to make the seemingly impossible possible. Our computers are designed to work where others would fail, and it's our vision to be the first choice in industrial computing. To make that vision a reality, we've built a team of ambitious problem solvers, guided by the company's core values of Open, Fair, Innovative and Independent. We have an open office, open salaries and strive to be fair and transparent in our decision making. We encourage input and feedback from every member of our team and look to improve ourselves and our business every single day.
OnLogic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
To learn more about our values, our mission and what it's like to work at OnLogic, visit www.onlogic.com/careers.
The salary range for this role is $65,000 to $90,000. We determine final compensation based on discussions with applicants and their experience in similar roles.
- A competitive Salary based upon your experience and the requirements of the role
- A comprehensive Benefits package
- 401k Plan with 3% Employer Contribution
- An Annual Profit Share Bonus
- Paid Maternity & Paternity Leave, and Short & Long Term Disability
- Opportunity to Participate in our Employee Stock Purchase Plan
- A personal development plan created to help you (and us) grow