Our New Generation Systems (NGS) Business Excellence (BE) team is responsible for
driving NGS strategic initiatives in quality, process and system improvements, aligning
with our long-term vision and operational priorities.
We are looking for a Director of Quality Assurance to join our expanding team. This role
is accountable for maintaining compliance with internal and external standards,
facilitating business assurance initiatives, and partnering with our business to embed
quality and process improvement principles across our organization.
As a key member of our BE team, you and your team ensure every process meets the
highest standards and every improvement leads to better performance, lower costs, and
greater customer satisfaction. You serve as a key liaison with our internals stakeholders
and promote adoption of best practices for operational performance and build a culture of
customer-focused excellence.
· Demonstrates our core competencies: Action oriented, change champion,
· customer-focused, developing self & others, and ownership
· Develop, implement, and manage quality and continuous improvement programs
· aligned with NGS strategy.
· Implement and maintain QMS processes and tools to ensure compliance with ISO
· standards.
· Manage and oversee compliance with internal QMS, ISO standards, and global
· requirements, serving as the primary contact for audits and certifications.
· Build and maintain strong relationships with internal teams and stakeholders to
· enhance quality performance.
· Identify and drive continuous improvement initiatives.
· Drive Root Cause Analysis (RCA), corrective actions and lessons learned.
· In collaboration with our business partners, establish and monitor quality KPIs to
· improve performance and reduce cost of quality.
· Partner with our NGS departments to understand business needs, priorities, and
· challenges.
· Lead and mentor your team, including performance management, skills
· Development and workload planning.
· Bachelor’s degree in engineering, or a related technical discipline required.
· Minimum of 10 years’ experience in quality assurance and continuous
· improvement within power generation or related industrial environment.
