Receptionist and Customer Service Rep
Farmington Hills, MI 48335
Electro-Matic – Inside Sales & Customer Service /
Inside Sales & Customer Service Roles /
On-site
Electro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to leverage the value of emerging technologies by developing practical applications for industrial, commercial, and retail markets. As a technology company, we help our customers enjoy the benefit of a supplier partner intently focused on delivering strong value-for-value relationships while turning innovation into value. www.electo-matic.com
Job Summary:
Greets visitors, answers telephone calls, and performs clerical tasks. Assist the customer service team.
Essential Duties and Responsibilities
- Operate telephone console with courtesy and tact, receive calls, determine nature of request and route accordingly.
- Furnish information to callers.
- Receives outside visitors and directs them to department or personnel.
- Maintain sign-in log book.
- May verify or check credentials or issue visitor pass.
- Receives, sorts and forwards incoming mail.
- Prepares outgoing mail utilizing mail machine and tracks available postage
- Maintains safe and clean reception area by complying with policies and procedures.
- Performs a variety of clerical duties.
- Additional duties may be assigned.
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy
