Job Overview:

Liberty Behavioral & Community Services, Inc. is committed to providing exceptional services for individuals with autism and developmental disabilities. We are currently seeking a dedicated and detail-oriented Director of Quality Assurance to join our team. In this critical leadership role, you will be responsible for developing, implementing, and maintaining a comprehensive quality assurance program that ensures compliance with regulatory standards and improves service delivery across all departments.

This is an exciting opportunity for a professional who is passionate about quality improvement, has a strong understanding of best practices in behavioral health services, and wants to contribute to creating an environment that supports high standards of care for individuals we serve.

Key Responsibilities:

Quality Assurance Program Development:
- Design and implement quality assurance policies and procedures across all service areas.
- Customized quality metrics and data reports to assess program effectiveness and compliance with applicable regulations.
Compliance Monitoring:
- Conduct regular audits and assessments of clinical services and operational practices to ensure adherence to state and federal guidelines.
- Collaborate with departments to address compliance findings and recommend corrective actions as necessary.
- Ensure that all staff are informed of relevant regulations and compliance procedures.
Data Analysis and Reporting:
- Analyze data on service delivery, outcomes, and client satisfaction to identify trends, areas of improvement, and opportunities for enhancement in service quality.
- Prepare and present reports to management regarding quality assurance findings, staff performance, and program compliance.
Training and Development:
- Develop training programs for staff to enhance their understanding of quality standards and best practices in service delivery.
- Foster a culture of quality improvement and accountability among staff.
Collaboration and Communication:
- Work closely with clinical and operational leaders to ensure seamless integration of quality assurance measures throughout the organization.
- Facilitate communication around quality improvement initiatives and foster collaborative efforts across departments.
Client and Stakeholder Engagement:
- Engage with clients and stakeholders to solicit feedback and ensure their needs and concerns are addressed in program development.

Qualifications:

Master's degree in healthcare administration, QA, Law or a related field.
Strong knowledge and experience with licensing - DDS, The Joint Commission (TJC), CARF and other regulatory and accreditation bodies.

A minimum of 5 years of experience in a quality assurance role within the behavioral health or developmental disability field.

Strong knowledge of regulatory requirements and quality standards applicable to behavioral health services.

Proven experience in data analysis, reporting, and interpreting compliance metrics.

Excellent verbal and written communication skills.

Demonstrated leadership skills with the ability to develop and motivate teams.

Proficiency in utilizing electronic health records (EHR) and quality management software.

Ability to work independently and collaboratively within a fast-paced environment.

Full Time Employees are eligible for:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance

Salary: $150,951.00 - $163,579.00

Liberty Behavioral & Community Services, Inc.

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Director of Quality Assurance